Questions
Aromatherapy Naturals
Product Questions
I do not offer samples. I have tried offering samples in the past but do to the cost of making Aromatherapy Naturals and the high cost of shipping they were not cost effective. A good way to sample some scents would be to purchase some of the Bed Linen and Air Fresheners. They are only 5.25 each and can be ordered in any of the 9 scents.
Are your natural cleaning products tested on animals?
No.
Absolutely not. Aromatherapy Naturals has been tested in homes, not on
animals. Aromatherapy Naturals have been thoroughly tested in hundreds
of homes by (myself) a cleaning service owner with 13 years experience in the house cleaning business.
Where are your natural products made?
All of the natural cleaning products
are made in a small rural town in Indiana around 25 minutes West of
Cincinnati OH. All your aromatherapy products are made to order to
ensure freshness and effectiveness.
What is the shelf life of your natural cleaning products?
Up to one year from date of purchase under normal circumstances. Certain
environmental factors such as extreme heat will affect the shelf life.
Aromatherapy products should be stored in a cool dry area. If you are a
cleaning service owner and will be using Aromatherapy Naturals products,
make sure to bring your products inside at the end of the work day and
not leave them in a vehicle in extreme heat or cold.
Are your Aromatherapy Cleaning Products ready to use?
All the retail cleaning products are sold premixed and ready to use. The wholesale natural cleaning products are sold in concentrated refills and super concentrates which require the addition of water to dilute.
Are the essential oils already added to the natural products?
Yes. The essential oils are added to your natural cleaning products at the time your products are made.
I am having a hard time deciding which scent to use. Can you help me?
Yes. I have created an essential oil scent help page to help you decide which essential oil would best suit your scent preferences. Or feel free to call me at 812-637-3600 and I will be happy to assist you with choosing a scent.
I would like a special essential oil blend. Can you create one?
Sure. If you would like me to create a special blend, just give me a call at 812-637-3600
How do I use your products?
Please visit the Natural Cleaning Product Information page for a complete list of the natural products and how to use the products.
What ingredients go into making your aromatherapy cleaning products?
Aromatherapy Naturals formulas are proprietary. This means that the specific formula and ingredients are the property of Aromatherapy Naturals LLC and
do not legally need to be disclosed to the public. Most companies will
not disclose their specific formula and ingredients because they do not
want another manufacturer duplicating them. For a basic list of the
ingredients that go into making Aromatherapy Naturals, please visit the Product Ingredients page.
Do you sell wholesale natural cleaning products?
Yes. The natural cleaning products are available wholesale. For more information please see the wholesale product page.
Can I resell your natural products and do offer a private label program?
Yes. If you meet the reseller/private label requirements you can resell the natural products or use the private label program. See Details If you are interested in reselling the natural products, please call me at 812-637-3600.
Order Questions
What types of payment do you accept?
Aromatherapy Naturals accepts the following payment methods for your natural cleaning product order:
- MasterCard
- Visa
- American Express
- Discover
- PayPal (to pay with PayPal, choose the PayPal button at checkout)
- Debit Cards (MasterCard or Visa Debit Cards)
We do not accept payment in the form of checks, e-checks, money orders or C.O.D.'s.
If you would prefer to pay for your order by phone, please call me at 812-637-3600.
Do you have a minimum order amount?
Will I receive an invoice after my order is placed?
Shipping Questions
How much does it cost to ship my order?
I only ordered 2 products. Why do I have to pay the $6.95 flat rate shipping?
Do you ship outside the United States?
Aromatherapy Naturals ships within the continental U.S. Note* Alaska, Hawaii and Canada Customers Please Call 812-637-3600 or 513-264-3182 for Ordering Information. Shipping rates to Alaska, Hawaii and Canada are based on the total weight of the order. I cannot offer flat rate or free shipping to these areas.
Do you ship to P.O. boxes?How do I determine how long the transit time will be for shipping?
I have a shipping account. Can I use my account number to have my products shipped?
Other Questions
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